What the SYST-067 alarm means

High-speed serial communication between the controller and the teach pendant was lost. This is one of the faults our repair team handles most often — the cause is usually identifiable within the first on-site inspection.

Most common causes

  • TP cable damage (the classic cause - cable is the #1 TP wear part)
  • HSSB connector loose or pins damaged
  • Teach pendant or panel board failure
Field note: the first item on this list is what we find most often on real machines. Check it before you go deeper.

Step-by-step field fix

  1. Reseat the TP connector and check pins
  2. Inspect the full TP cable, especially the first meter near the pendant
  3. Swap a known-good TP/cable to isolate
  4. If the controller side is faulty, the panel board needs service
Safety first: never bypass safety circuits or force contactors closed. If the alarm involves E-stop chains or servo power, and you are not a trained robot technician, contact a professional — wrong moves here can cost you a robot or an injury.

Still stuck? Get an engineer on the phone — right now

Tell us the alarm code, the robot model and what was happening when the alarm came up. Our engineers run these diagnostics every day, and remote diagnosis by phone or video call is free.

Get a Free Remote Diagnosis See Repair Services

Hotline: +86-20-39029800 · WhatsApp: +86-188-1886-2860

Other brands: see our KUKA, ABB, Yaskawa and Universal Robots field-fix libraries — or the full 10-brand hub.

Frequently asked questions

QWhat does the FANUC SYST-067 alarm mean?

High-speed serial communication between the controller and the teach pendant was lost. In field practice it belongs to the communication family of faults.

QCan I clear a FANUC SYST-067 alarm myself?

Sometimes. Follow the step-by-step checks on this page — start with the first cause listed, which is what we find most often in the field. If the alarm returns after two attempts, or the fault involves power/safety circuits, stop and call a qualified robot service engineer.

QHow fast can a Henghuan engineer help?

On-site response in the Pearl River Delta within 30 minutes to 3 hours, across mainland China in 1–3 business days, and worldwide within 2–5 business days. Remote diagnosis by phone/WhatsApp/video is available immediately.

Written by the Henghuan Robotics repair team from field service experience. Alarm descriptions are our own summary for troubleshooting reference and may vary by controller version — when in doubt, check your FANUC documentation or contact us. Henghuan is an independent service provider, not affiliated with or endorsed by FANUC.