What the 26012 alarm means

The drive reports a general servo fault for the given axis; it is usually paired with 26013 and points to the KPP/KSP power stage or its supply. This is one of the faults our repair team handles on KUKA KRC2 / KRC4 / KRC5 (KSS) systems — the cause is usually identifiable within the first on-site inspection.

Most common causes

  • Damaged KPP/KSP module or loose power connections
  • Low-voltage supply fault between CCU and KPP/KSP
  • Firmware issue on some KPP/KSP versions
  • Motor power cable fault
Field note: the first item on this list is what we find most often on real machines. Check it before you go deeper.

Step-by-step field fix

  1. Record the axis number and check the KSP/KPP status LEDs
  2. Check the low-voltage supply and connectors between CCU and the drive
  3. Inspect the motor power cable and connectors
  4. Update KPP/KSP firmware if a known-bad version is installed
  5. Replace the KSP/KPP module if the fault persists
Safety first: never bypass safety circuits or force contactors closed. If the alarm involves E-stop chains, brakes or drive power, and you are not a trained robot technician, contact a professional — wrong moves here can cost you a robot or an injury.

Still stuck? Get an engineer on the phone — right now

Tell us the alarm code, the robot model and what was happening when the alarm came up. Our engineers run these diagnostics every day, and remote diagnosis by phone or video call is free.

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Hotline: +86-20-39029800 · WhatsApp: +86-188-1886-2860

Related Drive & Power Stage alarms

12005 — Ballast Resistor Temperature Sensor — Wire Disconnection 26013 — General Inverter Failure (Drive N) 26107 — KSP DC Link Overvoltage (Axis N) 26108 — KSP DC Link Undervoltage (Axis N) 26111 — KSP Device Overtemperature (Axis N) 26122 — KSP Braking Resistor Fault (Axis N)
Other brands: we also keep field-fix libraries for ABB · Yaskawa · Universal Robots and more — see the complete alarm code hub.

Frequently asked questions

QWhat does the KUKA 26012 alarm mean?

The drive reports a general servo fault for the given axis; it is usually paired with 26013 and points to the KPP/KSP power stage or its supply. In field practice it belongs to the drive & power stage family of faults.

QCan I clear a KUKA 26012 alarm myself?

Sometimes. Work through the step-by-step checks on this page — the first listed cause is what we find most often in the field. If the alarm returns after two attempts, or the fault involves power, brakes or safety circuits, stop and call a qualified robot service engineer.

QHow fast can a Henghuan engineer help?

On-site response in the Pearl River Delta within 30 minutes to 3 hours, across mainland China in 1-3 business days, and worldwide within 2-5 business days. Remote diagnosis by phone/WhatsApp/video is available immediately.

Written by the Henghuan Robotics repair team from field service experience. Alarm descriptions are our own summary for troubleshooting reference and may vary by controller and software version — when in doubt, check your KUKA documentation or contact us. Henghuan is an independent service provider, not affiliated with or endorsed by KUKA.