What the 60100 alarm means
A commanded move would drive a joint past its software limit or the TCP out of the allowed workspace; the controller blocks the motion. This is one of the faults our repair team handles on ROKAE xCore (XB / CR / NB series) systems — the cause is usually identifiable within the first on-site inspection.
Most common causes
- Taught point beyond a joint limit
- Wrong frame making valid points appear out of range
- Software limits set tighter after a cell change
- Part position drifted
Step-by-step field fix
- Jog the joint to confirm the real limit
- Verify the active frames
- Review software limits if the cell layout changed
- Re-teach the offending points
- Add position checks where parts vary
Still stuck? Get an engineer on the phone — right now
Tell us the alarm code, the robot model and what was happening when the alarm came up. Our engineers run these diagnostics every day, and remote diagnosis by phone or video call is free.
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Frequently asked questions
QWhat does the ROKAE 60100 alarm mean?
A commanded move would drive a joint past its software limit or the TCP out of the allowed workspace; the controller blocks the motion. In field practice it belongs to the motion & path family of faults.
QCan I clear a ROKAE 60100 alarm myself?
Sometimes. Work through the step-by-step checks on this page — the first listed cause is what we find most often in the field. If the alarm returns after two attempts, or the fault involves power, brakes or safety circuits, stop and call a qualified robot service engineer.
QHow fast can a Henghuan engineer help?
On-site response in the Pearl River Delta within 30 minutes to 3 hours, across mainland China in 1-3 business days, and worldwide within 2-5 business days. Remote diagnosis by phone/WhatsApp/video is available immediately.
Written by the Henghuan Robotics repair team from field service experience. Alarm descriptions are our own summary for troubleshooting reference and may vary by controller and software version — when in doubt, check your ROKAE documentation or contact us. Henghuan is an independent service provider, not affiliated with or endorsed by ROKAE.