What the 4100 alarm means

The RC90 controller lost communication with the motion control module; jogging and program execution stop. A 41xx-class error is controller-level, not axis-level. This is one of the faults our repair team handles on Epson RC90 / RC700 (EPSON RC+) systems — the cause is usually identifiable within the first on-site inspection.

Most common causes

  • Controller firmware glitch after a power event
  • Loose internal module connection
  • Noise on the internal bus
  • Failing control board
Field note: the first item on this list is what we find most often on real machines. Check it before you go deeper.

Step-by-step field fix

  1. Reboot the controller
  2. If the error returns, reseat internal module connections (service personnel only)
  3. Check noise countermeasures: grounding, cable separation
  4. Update or re-initialize the controller firmware if it has been corrupted
  5. Replace the controller/control board as the last resort
Safety first: never bypass safety circuits or force contactors closed. If the alarm involves E-stop chains, brakes or drive power, and you are not a trained robot technician, contact a professional — wrong moves here can cost you a robot or an injury.

Still stuck? Get an engineer on the phone — right now

Tell us the alarm code, the robot model and what was happening when the alarm came up. Our engineers run these diagnostics every day, and remote diagnosis by phone or video call is free.

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Hotline: +86-20-39029800 · WhatsApp: +86-188-1886-2860

Related Communication alarms

4105 — Emergency Connector Connection Failure 4150 — Redundant Input Signal Failure of Emergency Stop 4152 — Relay Welding Error of Main Circuit 4154 — Regeneration Resistor Overtemperature 5040 — Motor Torque Output Failure — High Power State 5041 — Motor Torque Output Failure — Low Power State
Other brands: we also keep field-fix libraries for Nachi · Omron · ESTUN and more — see the complete alarm code hub.

Frequently asked questions

QWhat does the Epson 4100 alarm mean?

The RC90 controller lost communication with the motion control module; jogging and program execution stop. A 41xx-class error is controller-level, not axis-level. In field practice it belongs to the communication family of faults.

QCan I clear a Epson 4100 alarm myself?

Sometimes. Work through the step-by-step checks on this page — the first listed cause is what we find most often in the field. If the alarm returns after two attempts, or the fault involves power, brakes or safety circuits, stop and call a qualified robot service engineer.

QHow fast can a Henghuan engineer help?

On-site response in the Pearl River Delta within 30 minutes to 3 hours, across mainland China in 1-3 business days, and worldwide within 2-5 business days. Remote diagnosis by phone/WhatsApp/video is available immediately.

Written by the Henghuan Robotics repair team from field service experience. Alarm descriptions are our own summary for troubleshooting reference and may vary by controller and software version — when in doubt, check your Epson documentation or contact us. Henghuan is an independent service provider, not affiliated with or endorsed by Epson.