What the A.71 alarm means
The motor delivered torque far above rating for several seconds; the ESTUN drive treats this as a stall and trips. This is one of the faults our repair team handles on ESTUN ERC / ED3L controller + ESTUN servo systems — the cause is usually identifiable within the first on-site inspection.
Most common causes
- Robot collided with a fixture or workpiece
- Mechanical binding: damaged reducer, seized bearing
- Axis brake not releasing
- Motor or encoder wiring fault making the drive fight itself
Step-by-step field fix
- Jog the robot off the interference in teach mode and inspect the mechanical path
- Verify the holding brake releases when the axis is enabled
- Check motor and encoder cable continuity
- Confirm payload and speed are within the robot's rated envelope
- Swap-test motor and drive if mechanical causes are ruled out
Still stuck? Get an engineer on the phone — right now
Tell us the alarm code, the robot model and what was happening when the alarm came up. Our engineers run these diagnostics every day, and remote diagnosis by phone or video call is free.
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Hotline: +86-20-39029800 · WhatsApp: +86-188-1886-2860
Related Drive & Power Stage alarms
A.02 — Parameter Setting Error A.10 — Overcurrent A.30 — Regeneration Error / Regenerative Overload A.40 — Main Circuit Overvoltage A.41 — Main Circuit Undervoltage A.72 — Overload — Continuous Over-torqueFrequently asked questions
QWhat does the ESTUN A.71 alarm mean?
The motor delivered torque far above rating for several seconds; the ESTUN drive treats this as a stall and trips. In field practice it belongs to the drive & power stage family of faults.
QCan I clear a ESTUN A.71 alarm myself?
Sometimes. Work through the step-by-step checks on this page — the first listed cause is what we find most often in the field. If the alarm returns after two attempts, or the fault involves power, brakes or safety circuits, stop and call a qualified robot service engineer.
QHow fast can a Henghuan engineer help?
On-site response in the Pearl River Delta within 30 minutes to 3 hours, across mainland China in 1-3 business days, and worldwide within 2-5 business days. Remote diagnosis by phone/WhatsApp/video is available immediately.
Written by the Henghuan Robotics repair team from field service experience. Alarm descriptions are our own summary for troubleshooting reference and may vary by controller and software version — when in doubt, check your ESTUN documentation or contact us. Henghuan is an independent service provider, not affiliated with or endorsed by ESTUN.