What the E1029 alarm means

The multi-turn revolution counter of the absolute encoder reports an impossible value; position tracking for the axis is unreliable. This is one of the faults our repair team handles on Kawasaki E / F / C series (AS language) systems — the cause is usually identifiable within the first on-site inspection.

Most common causes

  • Encoder battery was dead or removed with power off
  • Electrical noise corrupting the encoder signal
  • Encoder hardware fault
  • Loose encoder cable connection
Field note: the first item on this list is what we find most often on real machines. Check it before you go deeper.

Step-by-step field fix

  1. Check the encoder battery voltage and replace if low
  2. Reseat and inspect the encoder cable
  3. Power-cycle and see if the count recovers
  4. If the error persists, zero the axis at the mechanical scribe mark
  5. Replace the encoder if the counter fails again
Safety first: never bypass safety circuits or force contactors closed. If the alarm involves E-stop chains, brakes or drive power, and you are not a trained robot technician, contact a professional — wrong moves here can cost you a robot or an injury.

Still stuck? Get an engineer on the phone — right now

Tell us the alarm code, the robot model and what was happening when the alarm came up. Our engineers run these diagnostics every day, and remote diagnosis by phone or video call is free.

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Hotline: +86-20-39029800 · WhatsApp: +86-188-1886-2860

Related Encoder & Position alarms

W1013 — Encoder Battery Voltage Low (Warning) E1030 — Encoder Data Abnormal (Axis XX) E1033 — Encoder Line Error (Axis XX) E1511 — Encoder Battery Voltage Low [Servo] E1516 — Encoder Data Abnormal (Multiple Joints) D1500 — Axis Encoder Read Error
Other brands: we also keep field-fix libraries for Staubli · Epson · Nachi and more — see the complete alarm code hub.

Frequently asked questions

QWhat does the Kawasaki E1029 alarm mean?

The multi-turn revolution counter of the absolute encoder reports an impossible value; position tracking for the axis is unreliable. In field practice it belongs to the encoder & position family of faults.

QCan I clear a Kawasaki E1029 alarm myself?

Sometimes. Work through the step-by-step checks on this page — the first listed cause is what we find most often in the field. If the alarm returns after two attempts, or the fault involves power, brakes or safety circuits, stop and call a qualified robot service engineer.

QHow fast can a Henghuan engineer help?

On-site response in the Pearl River Delta within 30 minutes to 3 hours, across mainland China in 1-3 business days, and worldwide within 2-5 business days. Remote diagnosis by phone/WhatsApp/video is available immediately.

Written by the Henghuan Robotics repair team from field service experience. Alarm descriptions are our own summary for troubleshooting reference and may vary by controller and software version — when in doubt, check your Kawasaki documentation or contact us. Henghuan is an independent service provider, not affiliated with or endorsed by Kawasaki.