What the 13100 alarm means

A joint motor or drive temperature exceeded its limit; the controller inhibits the axis until it cools. We are very familiar with this alarm on ROKAE xCore (XB / CR / NB series) systems — usually the first on-site inspection is enough to confirm the cause.

Most common causes

  • Duty cycle too aggressive for the joint
  • Ambient temperature above rating
  • Payload above rating
  • Long static holding under torque
Field note: Our ticket data shows the first cause is by far the most common — start there to avoid dead ends.

Step-by-step field fix

  1. Let the joint cool before re-enabling
  2. Reduce speed, payload, or hold time
  3. Verify payload settings
  4. Improve cabinet/cell ventilation
  5. Watch the joint temperature trend in diagnostics
Safety first: For ROKAE 13100, service work needs lock-out/tag-out: an e-stop alone is not isolation - servos stay live and an accidental enable will move the axis. What you can check yourself first is Let the joint cool before re-enabling; mechanical areas and rotating parts handling is not a DIY job.

What we recommend for maintenance reminders

ROKAE 13100 belongs to the maintenance due family. On ROKAE 13100 the failing stage is in-house cabinet drive modules; joint-integrated on light and collaborative arms on the ROKAE xCore controller - not a fault but a due-date signal: runtime or cycle counters reached a service interval and the controller asks for maintenance. We start reading ROKAE 13100 at the pendant alarm list; codes segment as 1xxxx / 5xxxx / 6xxxx.

The chain involved in ROKAE 13100 runs: runtime / cycle counters -> service item due -> reminder alarm -> stop window planned -> consumables changed and re-checked.

After ROKAE 13100 is handled we leave a written record: A machine with complete service records is plainly worth more in the used market, and faults are easier to attribute when the history exists. After each service we issue a written record: what was changed, which consumable grades were used, the precision re-check result and the next interval suggestion. That record serves the customer's asset management and any later trade-in or sale. For multi-robot sites we keep a per-serial file so the fleet can be tracked as one.

Field notes on this page cover ROKAE 13100 (Joint Overtemperature); written by the Henghuan repair team, updated 2026-10-01.

Can't clear it yourself? Contact us for remote diagnosis

Tell us the alarm code, the model and what the machine was doing when the alarm appeared. ROKAE 13100 is an everyday diagnosis for our engineers, and remote diagnosis (phone or video) costs nothing.

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Related Maintenance alarms

10014 — Servo Drive Fault / Not Ready 10020 — Motion Planning Failed 13001 — Encoder Data Error 13200 — Bus Voltage Abnormal 15000 — Safety Stop / E-Stop Chain Open 15010 — Protective Stop Triggered
Same family: this code belongs to the Maintenance due alarms family - the page collects all Maintenance due-family codes we have handled, with the common inspection order and spares.
Other brands: we also keep field-fix libraries for Dobot · FANUC · KUKA and more — see the complete alarm code hub.

Frequently asked questions

QWhat does the ROKAE 13100 alarm mean?

A joint motor or drive temperature exceeded its limit; the controller inhibits the axis until it cools. We are very familiar with this alarm on ROKAE xCore (XB / CR / NB series) systems — usually the first on-site inspection is enough to confirm the cause. ROKAE 13100 sits in the maintenance due family; on our work orders the highest-frequency trigger for this code is "Duty cycle too aggressive for the joint".

QCan I clear a ROKAE 13100 alarm myself?

Whether ROKAE 13100 clears on its own depends on the outcome of "Let the joint cool before re-enabling". Finish the flow with "Watch the joint temperature trend in diagnostics" to confirm ROKAE 13100 - do not skip it. If that step is clean, the second most frequent cause on ROKAE 13100 is "Ambient temperature above rating". When ROKAE 13100 keeps coming back it is not a one-off trigger - especially if Watch the joint temperature trend in diagnostics is where you get stuck. Do not keep producing through ROKAE 13100.

QROKAE 13100 is only a maintenance reminder - do I need an engineer on site?

The commonest causes we see on ROKAE 13100 are "Duty cycle too aggressive for the joint, Ambient temperature above rating, Payload above rating", so we stock the van against those. For ROKAE 13100 specifically, we stock consumables against the interval table: grease, batteries, filter mats, belts - changed in one visit to avoid a second stop. For ROKAE 13100, a maintenance reminder can be planned rather than rushed, but fit it into the nearest stop window. Before we roll, tell us what ROKAE 13100 shows on the pendant alarm list; codes segment as 1xxxx / 5xxxx / 6xxxx and what the machine was doing - phone or video triage is free.

The content on ROKAE 13100 was written by Henghuan Robotics service engineers from hands-on repair experience. Alarm descriptions are our own reference summary and may differ by controller or software version — defer to ROKAE documentation, or contact us to confirm. Henghuan is an independent service provider with no affiliation or endorsement by ROKAE.